Last updated: July 30, 2026
Terms and Conditions
Acceptance of terms
These terms describe acceptance of terms for people and organizations using the platform to browse providers, request appointments, manage clinic activity, handle laboratory services, follow notifications, review records, submit reviews, use payment-related flows, or contact the team. Use of the service should remain lawful, accurate, respectful, and aligned with the role assigned to each user.
The platform supports coordination and operations, but it does not provide emergency services, medical diagnosis, treatment decisions, or guaranteed outcomes. Appointment rules, payment details, refunds, provider availability, and service conditions may depend on the provider, project configuration, and information shown at the time of request. The final terms should be reviewed by a qualified legal professional before publication.
Definition of the service
These terms describe definition of the service for people and organizations using the platform to browse providers, request appointments, manage clinic activity, handle laboratory services, follow notifications, review records, submit reviews, use payment-related flows, or contact the team. Use of the service should remain lawful, accurate, respectful, and aligned with the role assigned to each user.
The platform supports coordination and operations, but it does not provide emergency services, medical diagnosis, treatment decisions, or guaranteed outcomes. Appointment rules, payment details, refunds, provider availability, and service conditions may depend on the provider, project configuration, and information shown at the time of request. The final terms should be reviewed by a qualified legal professional before publication.
Eligibility for use
These terms describe eligibility for use for people and organizations using the platform to browse providers, request appointments, manage clinic activity, handle laboratory services, follow notifications, review records, submit reviews, use payment-related flows, or contact the team. Use of the service should remain lawful, accurate, respectful, and aligned with the role assigned to each user.
The platform supports coordination and operations, but it does not provide emergency services, medical diagnosis, treatment decisions, or guaranteed outcomes. Appointment rules, payment details, refunds, provider availability, and service conditions may depend on the provider, project configuration, and information shown at the time of request. The final terms should be reviewed by a qualified legal professional before publication.
Registration and accounts
These terms describe registration and accounts for people and organizations using the platform to browse providers, request appointments, manage clinic activity, handle laboratory services, follow notifications, review records, submit reviews, use payment-related flows, or contact the team. Use of the service should remain lawful, accurate, respectful, and aligned with the role assigned to each user.
The platform supports coordination and operations, but it does not provide emergency services, medical diagnosis, treatment decisions, or guaranteed outcomes. Appointment rules, payment details, refunds, provider availability, and service conditions may depend on the provider, project configuration, and information shown at the time of request. The final terms should be reviewed by a qualified legal professional before publication.
Accuracy of information
These terms describe accuracy of information for people and organizations using the platform to browse providers, request appointments, manage clinic activity, handle laboratory services, follow notifications, review records, submit reviews, use payment-related flows, or contact the team. Use of the service should remain lawful, accurate, respectful, and aligned with the role assigned to each user.
The platform supports coordination and operations, but it does not provide emergency services, medical diagnosis, treatment decisions, or guaranteed outcomes. Appointment rules, payment details, refunds, provider availability, and service conditions may depend on the provider, project configuration, and information shown at the time of request. The final terms should be reviewed by a qualified legal professional before publication.
Password and account protection
These terms describe password and account protection for people and organizations using the platform to browse providers, request appointments, manage clinic activity, handle laboratory services, follow notifications, review records, submit reviews, use payment-related flows, or contact the team. Use of the service should remain lawful, accurate, respectful, and aligned with the role assigned to each user.
The platform supports coordination and operations, but it does not provide emergency services, medical diagnosis, treatment decisions, or guaranteed outcomes. Appointment rules, payment details, refunds, provider availability, and service conditions may depend on the provider, project configuration, and information shown at the time of request. The final terms should be reviewed by a qualified legal professional before publication.
User roles
These terms describe user roles for people and organizations using the platform to browse providers, request appointments, manage clinic activity, handle laboratory services, follow notifications, review records, submit reviews, use payment-related flows, or contact the team. Use of the service should remain lawful, accurate, respectful, and aligned with the role assigned to each user.
The platform supports coordination and operations, but it does not provide emergency services, medical diagnosis, treatment decisions, or guaranteed outcomes. Appointment rules, payment details, refunds, provider availability, and service conditions may depend on the provider, project configuration, and information shown at the time of request. The final terms should be reviewed by a qualified legal professional before publication.
Clinic and laboratory approval
These terms describe clinic and laboratory approval for people and organizations using the platform to browse providers, request appointments, manage clinic activity, handle laboratory services, follow notifications, review records, submit reviews, use payment-related flows, or contact the team. Use of the service should remain lawful, accurate, respectful, and aligned with the role assigned to each user.
The platform supports coordination and operations, but it does not provide emergency services, medical diagnosis, treatment decisions, or guaranteed outcomes. Appointment rules, payment details, refunds, provider availability, and service conditions may depend on the provider, project configuration, and information shown at the time of request. The final terms should be reviewed by a qualified legal professional before publication.
Appointments
These terms describe appointments for people and organizations using the platform to browse providers, request appointments, manage clinic activity, handle laboratory services, follow notifications, review records, submit reviews, use payment-related flows, or contact the team. Use of the service should remain lawful, accurate, respectful, and aligned with the role assigned to each user.
The platform supports coordination and operations, but it does not provide emergency services, medical diagnosis, treatment decisions, or guaranteed outcomes. Appointment rules, payment details, refunds, provider availability, and service conditions may depend on the provider, project configuration, and information shown at the time of request. The final terms should be reviewed by a qualified legal professional before publication.
Cancellation and rescheduling
These terms describe cancellation and rescheduling for people and organizations using the platform to browse providers, request appointments, manage clinic activity, handle laboratory services, follow notifications, review records, submit reviews, use payment-related flows, or contact the team. Use of the service should remain lawful, accurate, respectful, and aligned with the role assigned to each user.
The platform supports coordination and operations, but it does not provide emergency services, medical diagnosis, treatment decisions, or guaranteed outcomes. Appointment rules, payment details, refunds, provider availability, and service conditions may depend on the provider, project configuration, and information shown at the time of request. The final terms should be reviewed by a qualified legal professional before publication.
Service prices
These terms describe service prices for people and organizations using the platform to browse providers, request appointments, manage clinic activity, handle laboratory services, follow notifications, review records, submit reviews, use payment-related flows, or contact the team. Use of the service should remain lawful, accurate, respectful, and aligned with the role assigned to each user.
The platform supports coordination and operations, but it does not provide emergency services, medical diagnosis, treatment decisions, or guaranteed outcomes. Appointment rules, payment details, refunds, provider availability, and service conditions may depend on the provider, project configuration, and information shown at the time of request. The final terms should be reviewed by a qualified legal professional before publication.
Payments
These terms describe payments for people and organizations using the platform to browse providers, request appointments, manage clinic activity, handle laboratory services, follow notifications, review records, submit reviews, use payment-related flows, or contact the team. Use of the service should remain lawful, accurate, respectful, and aligned with the role assigned to each user.
The platform supports coordination and operations, but it does not provide emergency services, medical diagnosis, treatment decisions, or guaranteed outcomes. Appointment rules, payment details, refunds, provider availability, and service conditions may depend on the provider, project configuration, and information shown at the time of request. The final terms should be reviewed by a qualified legal professional before publication.
Refunds when applicable
These terms describe refunds when applicable for people and organizations using the platform to browse providers, request appointments, manage clinic activity, handle laboratory services, follow notifications, review records, submit reviews, use payment-related flows, or contact the team. Use of the service should remain lawful, accurate, respectful, and aligned with the role assigned to each user.
The platform supports coordination and operations, but it does not provide emergency services, medical diagnosis, treatment decisions, or guaranteed outcomes. Appointment rules, payment details, refunds, provider availability, and service conditions may depend on the provider, project configuration, and information shown at the time of request. The final terms should be reviewed by a qualified legal professional before publication.
Laboratory services and results
These terms describe laboratory services and results for people and organizations using the platform to browse providers, request appointments, manage clinic activity, handle laboratory services, follow notifications, review records, submit reviews, use payment-related flows, or contact the team. Use of the service should remain lawful, accurate, respectful, and aligned with the role assigned to each user.
The platform supports coordination and operations, but it does not provide emergency services, medical diagnosis, treatment decisions, or guaranteed outcomes. Appointment rules, payment details, refunds, provider availability, and service conditions may depend on the provider, project configuration, and information shown at the time of request. The final terms should be reviewed by a qualified legal professional before publication.
Medical content
These terms describe medical content for people and organizations using the platform to browse providers, request appointments, manage clinic activity, handle laboratory services, follow notifications, review records, submit reviews, use payment-related flows, or contact the team. Use of the service should remain lawful, accurate, respectful, and aligned with the role assigned to each user.
The platform supports coordination and operations, but it does not provide emergency services, medical diagnosis, treatment decisions, or guaranteed outcomes. Appointment rules, payment details, refunds, provider availability, and service conditions may depend on the provider, project configuration, and information shown at the time of request. The final terms should be reviewed by a qualified legal professional before publication.
Not a substitute for a doctor
These terms describe not a substitute for a doctor for people and organizations using the platform to browse providers, request appointments, manage clinic activity, handle laboratory services, follow notifications, review records, submit reviews, use payment-related flows, or contact the team. Use of the service should remain lawful, accurate, respectful, and aligned with the role assigned to each user.
The platform supports coordination and operations, but it does not provide emergency services, medical diagnosis, treatment decisions, or guaranteed outcomes. Appointment rules, payment details, refunds, provider availability, and service conditions may depend on the provider, project configuration, and information shown at the time of request. The final terms should be reviewed by a qualified legal professional before publication.
Emergencies
These terms describe emergencies for people and organizations using the platform to browse providers, request appointments, manage clinic activity, handle laboratory services, follow notifications, review records, submit reviews, use payment-related flows, or contact the team. Use of the service should remain lawful, accurate, respectful, and aligned with the role assigned to each user.
The platform supports coordination and operations, but it does not provide emergency services, medical diagnosis, treatment decisions, or guaranteed outcomes. Appointment rules, payment details, refunds, provider availability, and service conditions may depend on the provider, project configuration, and information shown at the time of request. The final terms should be reviewed by a qualified legal professional before publication.
Reviews and ratings
These terms describe reviews and ratings for people and organizations using the platform to browse providers, request appointments, manage clinic activity, handle laboratory services, follow notifications, review records, submit reviews, use payment-related flows, or contact the team. Use of the service should remain lawful, accurate, respectful, and aligned with the role assigned to each user.
The platform supports coordination and operations, but it does not provide emergency services, medical diagnosis, treatment decisions, or guaranteed outcomes. Appointment rules, payment details, refunds, provider availability, and service conditions may depend on the provider, project configuration, and information shown at the time of request. The final terms should be reviewed by a qualified legal professional before publication.
Acceptable use
These terms describe acceptable use for people and organizations using the platform to browse providers, request appointments, manage clinic activity, handle laboratory services, follow notifications, review records, submit reviews, use payment-related flows, or contact the team. Use of the service should remain lawful, accurate, respectful, and aligned with the role assigned to each user.
The platform supports coordination and operations, but it does not provide emergency services, medical diagnosis, treatment decisions, or guaranteed outcomes. Appointment rules, payment details, refunds, provider availability, and service conditions may depend on the provider, project configuration, and information shown at the time of request. The final terms should be reviewed by a qualified legal professional before publication.
Prohibited use
These terms describe prohibited use for people and organizations using the platform to browse providers, request appointments, manage clinic activity, handle laboratory services, follow notifications, review records, submit reviews, use payment-related flows, or contact the team. Use of the service should remain lawful, accurate, respectful, and aligned with the role assigned to each user.
The platform supports coordination and operations, but it does not provide emergency services, medical diagnosis, treatment decisions, or guaranteed outcomes. Appointment rules, payment details, refunds, provider availability, and service conditions may depend on the provider, project configuration, and information shown at the time of request. The final terms should be reviewed by a qualified legal professional before publication.
Intellectual property
These terms describe intellectual property for people and organizations using the platform to browse providers, request appointments, manage clinic activity, handle laboratory services, follow notifications, review records, submit reviews, use payment-related flows, or contact the team. Use of the service should remain lawful, accurate, respectful, and aligned with the role assigned to each user.
The platform supports coordination and operations, but it does not provide emergency services, medical diagnosis, treatment decisions, or guaranteed outcomes. Appointment rules, payment details, refunds, provider availability, and service conditions may depend on the provider, project configuration, and information shown at the time of request. The final terms should be reviewed by a qualified legal professional before publication.
User-provided content
These terms describe user-provided content for people and organizations using the platform to browse providers, request appointments, manage clinic activity, handle laboratory services, follow notifications, review records, submit reviews, use payment-related flows, or contact the team. Use of the service should remain lawful, accurate, respectful, and aligned with the role assigned to each user.
The platform supports coordination and operations, but it does not provide emergency services, medical diagnosis, treatment decisions, or guaranteed outcomes. Appointment rules, payment details, refunds, provider availability, and service conditions may depend on the provider, project configuration, and information shown at the time of request. The final terms should be reviewed by a qualified legal professional before publication.
Third-party services and links
These terms describe third-party services and links for people and organizations using the platform to browse providers, request appointments, manage clinic activity, handle laboratory services, follow notifications, review records, submit reviews, use payment-related flows, or contact the team. Use of the service should remain lawful, accurate, respectful, and aligned with the role assigned to each user.
The platform supports coordination and operations, but it does not provide emergency services, medical diagnosis, treatment decisions, or guaranteed outcomes. Appointment rules, payment details, refunds, provider availability, and service conditions may depend on the provider, project configuration, and information shown at the time of request. The final terms should be reviewed by a qualified legal professional before publication.
Service availability
These terms describe service availability for people and organizations using the platform to browse providers, request appointments, manage clinic activity, handle laboratory services, follow notifications, review records, submit reviews, use payment-related flows, or contact the team. Use of the service should remain lawful, accurate, respectful, and aligned with the role assigned to each user.
The platform supports coordination and operations, but it does not provide emergency services, medical diagnosis, treatment decisions, or guaranteed outcomes. Appointment rules, payment details, refunds, provider availability, and service conditions may depend on the provider, project configuration, and information shown at the time of request. The final terms should be reviewed by a qualified legal professional before publication.
Feature updates
These terms describe feature updates for people and organizations using the platform to browse providers, request appointments, manage clinic activity, handle laboratory services, follow notifications, review records, submit reviews, use payment-related flows, or contact the team. Use of the service should remain lawful, accurate, respectful, and aligned with the role assigned to each user.
The platform supports coordination and operations, but it does not provide emergency services, medical diagnosis, treatment decisions, or guaranteed outcomes. Appointment rules, payment details, refunds, provider availability, and service conditions may depend on the provider, project configuration, and information shown at the time of request. The final terms should be reviewed by a qualified legal professional before publication.
Suspension or termination
These terms describe suspension or termination for people and organizations using the platform to browse providers, request appointments, manage clinic activity, handle laboratory services, follow notifications, review records, submit reviews, use payment-related flows, or contact the team. Use of the service should remain lawful, accurate, respectful, and aligned with the role assigned to each user.
The platform supports coordination and operations, but it does not provide emergency services, medical diagnosis, treatment decisions, or guaranteed outcomes. Appointment rules, payment details, refunds, provider availability, and service conditions may depend on the provider, project configuration, and information shown at the time of request. The final terms should be reviewed by a qualified legal professional before publication.
Balanced liability limits
These terms describe balanced liability limits for people and organizations using the platform to browse providers, request appointments, manage clinic activity, handle laboratory services, follow notifications, review records, submit reviews, use payment-related flows, or contact the team. Use of the service should remain lawful, accurate, respectful, and aligned with the role assigned to each user.
The platform supports coordination and operations, but it does not provide emergency services, medical diagnosis, treatment decisions, or guaranteed outcomes. Appointment rules, payment details, refunds, provider availability, and service conditions may depend on the provider, project configuration, and information shown at the time of request. The final terms should be reviewed by a qualified legal professional before publication.
Indemnity where needed
These terms describe indemnity where needed for people and organizations using the platform to browse providers, request appointments, manage clinic activity, handle laboratory services, follow notifications, review records, submit reviews, use payment-related flows, or contact the team. Use of the service should remain lawful, accurate, respectful, and aligned with the role assigned to each user.
The platform supports coordination and operations, but it does not provide emergency services, medical diagnosis, treatment decisions, or guaranteed outcomes. Appointment rules, payment details, refunds, provider availability, and service conditions may depend on the provider, project configuration, and information shown at the time of request. The final terms should be reviewed by a qualified legal professional before publication.
Law and disputes
These terms describe law and disputes for people and organizations using the platform to browse providers, request appointments, manage clinic activity, handle laboratory services, follow notifications, review records, submit reviews, use payment-related flows, or contact the team. Use of the service should remain lawful, accurate, respectful, and aligned with the role assigned to each user.
The platform supports coordination and operations, but it does not provide emergency services, medical diagnosis, treatment decisions, or guaranteed outcomes. Appointment rules, payment details, refunds, provider availability, and service conditions may depend on the provider, project configuration, and information shown at the time of request. The final terms should be reviewed by a qualified legal professional before publication.
Changes to terms
These terms describe changes to terms for people and organizations using the platform to browse providers, request appointments, manage clinic activity, handle laboratory services, follow notifications, review records, submit reviews, use payment-related flows, or contact the team. Use of the service should remain lawful, accurate, respectful, and aligned with the role assigned to each user.
The platform supports coordination and operations, but it does not provide emergency services, medical diagnosis, treatment decisions, or guaranteed outcomes. Appointment rules, payment details, refunds, provider availability, and service conditions may depend on the provider, project configuration, and information shown at the time of request. The final terms should be reviewed by a qualified legal professional before publication.
Contact
These terms describe contact for people and organizations using the platform to browse providers, request appointments, manage clinic activity, handle laboratory services, follow notifications, review records, submit reviews, use payment-related flows, or contact the team. Use of the service should remain lawful, accurate, respectful, and aligned with the role assigned to each user.
The platform supports coordination and operations, but it does not provide emergency services, medical diagnosis, treatment decisions, or guaranteed outcomes. Appointment rules, payment details, refunds, provider availability, and service conditions may depend on the provider, project configuration, and information shown at the time of request. The final terms should be reviewed by a qualified legal professional before publication.